Privacy Policy
Effective January 1, 2026
M&K Carlsbad Concrete and Masonry, carlsbadconcreteandmasonry.com, sales@carlsbadconcreteandmasonry.com
Who this policy covers
This policy explains how M&K Carlsbad Concrete and Masonry, a masonry contractor in Carlsbad, CA, handles the information you share when you use our website, call us or ask for an estimate. It covers every page of the site, from the home page to our service and city pages.
We're a small local business, and we collect only what we need to answer your questions, quote your job and do the work. You can read more about who we are on our About page.
Last updated November 4, 2026.
Information we collect
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the property address and a description of the job.
Our contact form runs on an outside form service, so your entries pass through that service before they reach us. That service handles them under its own privacy terms.
When you call (760) 496-5418 or email us, we keep your contact details and what you tell us about the job so we can follow up and prepare an estimate.
When you visit the site, your browser may automatically send basic technical information, such as your device type, browser, the pages you viewed and the site that sent you to us. This doesn't tell us who you are by name.
Cookies and analytics
Cookies are small files a website stores in your browser. Our site may use them so pages load properly and so we can see, in general numbers, how people find and use the site.
We may use analytics tools that count visits and show which pages people read most. We use these totals to improve the site, not to build a profile of you.
You can block or delete cookies in your browser settings. The site should still work, though some features may not behave as expected.
How we use your information
We use your information to reply to your request, schedule a visit to your property, prepare your estimate and do the work if you hire us.
We also use it to keep records of the jobs we've done, send invoices, answer warranty or follow-up questions and meet our legal and tax obligations.
We don't send marketing to people who haven't asked to hear from us, and you can tell us to stop contacting you at any time.
Who we share it with
We don't sell your personal information, and we don't rent or trade it to other businesses.
We share it only when the job needs it or the law requires it. That can include the form, email and website services that run the site, a supplier or permit office when your project calls for it, and authorities when we're legally required to respond.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you, stand behind our work and keep the business records the law expects.
If you contacted us but never booked a job, we delete your details when we no longer need them, or sooner if you ask. Information held by outside services, such as the form provider, follows that service's own retention rules.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do so unless we need to keep a record for a legal, tax or warranty reason, and if that's the case we'll tell you why.
California residents may have extra rights under state privacy law. If you're making a request under those rules, say so when you reach out and we'll handle it accordingly.
We won't treat you differently or charge you more for asking about your information.
Children's privacy
Our site is for homeowners and property owners. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Keeping your information safe
We take reasonable steps to protect what you send us and limit who on our team can see it. No website or email system is completely secure, so please don't send payment card numbers or passwords through the form or by email.
Changes to this policy
We may update this policy when our site or the tools behind it change. When we do, we'll post the new version on this page and change the date at the top.
How to raise a privacy question or concern
If you have a question about your information or want to make a request, call us at (760) 496-5418 or use the form or email address on our Contact page. We respond within 1 business day.
We're available Mon–Fri: 8 AM–9 PM, Sat–Sun: 6 AM–9 PM. Tell us what you'd like us to do, and we may ask a question or two to confirm it's really you before we change or delete anything.